Cancellation of a confirmed tour bookings or failure to join a tour will result in a withholding of funds by CHEMA as follows unless there are extenuating circumstances:
Upon receipt of written cancellation (by telephone, email, fax or postal mail) of any member of the tour indicated on this reservation 60 days or longer prior to departure, the reservation fees and 20 percent of the tour package will be retained by CHEMA. The balance of the package price refunded.
If a cancellation is received less than 30 days prior to departure, the reservation fees plus 50% of the package price will be retained by CHEMA.
If a cancellation is received less than 15 days prior to departure, 100% of